NICEVILLE, Fla. — Eglin Federal Credit Union has recognized Assistant Vice President of Contact Center Operations Ruth Fennell, a Niceville resident, for 35 years of service.
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A golf-themed celebratory breakfast was held Feb. 11 at the Operations Center to honor Ms Fennell’s milestone anniversary. Friends and coworkers gathered to recognize her dedication and contributions.
Senior Vice President of Branch Operations Bron Ringstad reflected on Fennell’s career by taking attendees “down the Eglin FCU fairway,” symbolizing her decades of commitment and the many roles she has held at the credit union.
“Today we gather to celebrate an incredible milestone, 35 years of dedication, leadership, and heart,” said Mr Ringstad.
“Ruth’s performance has always been consistent and impressive. Our members’ needs are at the forefront of her decisions, and she sets the standard for delivering excellent member service. Ruth’s energy is infectious, her stride is confident, and she is a seasoned pro who always delivers — and her best shots are yet to come.”
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Fennell began her career with Eglin Federal Credit Union in February 1991 as a Mail Branch Title Clerk at the Fort Walton Beach Branch.
Over the next 13 years, she served as a Loan Counselor, Real Estate Loan Counselor, Data Processing Operator and Data Processing ATM Specialist.
In August 2004, she was selected for the Manager Trainee program and, by December, was promoted to Assistant Branch Manager.
From 2005 to 2023, Ms. Fennell held leadership roles including Collections Branch Manager, South Crestview Branch Manager, Eglin Branch Manager, Fort Walton Beach Branch Manager, Branch Operations Manager, and Call Center Operations Manager.
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In October 2023, she was promoted to Assistant Vice President of Account Services.
In January 2025, Fennell assumed her current role as Assistant Vice President of Contact Center Operations, where Eglin Federal Credit Union said her experience and leadership continue to support her team and members.
After sinking a putt and donning a green jacket to mark the occasion, Ms Fennell addressed those gathered.
“It’s hard to believe it’s been 35 years! The professionalism and kindness our employees show each other makes Eglin FCU a great place to work, and I’m honored to lead a team that is dedicated to delivering 5-Star service to our members,” said Ms Fennell.
“The strategic vision set forth by our senior leadership and the tremendous growth I’ve witnessed are truly inspiring. Thirty-five years in, I’m proud of the long game we’ve played together, and I’m ready for the next stretch of the course.”
Eglin FCU encourages those interested in career opportunities to visit its website for more information.
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