MARY ESTHER, Fla.—Eglin Federal Credit Union has honored a veteran teller with its prestigious 5-Star Performer Award.
Gwen Woullard, of Crestview, a teller at EFCU’s Mary Esther branch, has been selected as the 5-Star Performer of the 1st Quarter of 2024.
Ms Woullard has been employed with EFCU since January 2015.
The 5-Star Performer Award is a quarterly employee recognition program. The nominator provides a written submission describing how the employee embraces EFCU’s Five-Star Values: Respectful, Trustworthy, Dedicated, Proactive, and Engaged.
Ms Woullard was nominated for exhibiting EFCU’s values on a daily basis. According to EFCU, she enjoys assisting members, and they look for her when they come into the branch.
A leader on the teller line, Ms Woullard is described as being very patient and is known for sharing her knowledge with new teammates. She has also volunteered for EFCU community events such as Shred Day and United Way Day of Caring.
“I love my job at the Credit Union,” Ms Woullard said at her celebration.
“It’s a good feeling to enjoy going into work every day. Our team feels like a family to me, and I go home each evening feeling very gratified. I love my job, and I love doing whatever I can to help our members,” she said.
Ms Woullard started her career at EFCU as a part-time teller in North Crestview in 2015 and transferred to South Crestview in 2017. In June 2022, she accepted a full-time teller position at EFCU’s Mary Esther branch.
“Gwen is a pleasure to work with. She is very warm and welcoming to our members, often greeting them by name,” said Ryan Fingall, branch manager.
“She is attentive and tuned in to members’ needs, and they have grown very fond of her.”
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