FORT WALTON BEACH, Fla. — Eglin Federal Credit Union (EFCU) has announced Account Services Representative Tommy Tensley as its 5-Star Performer for the third quarter of 2024.
Mr Tensley, who resides in Fort Walton Beach, has been with EFCU since October 2022 and has already made a strong impact in his role, the Credit Union said.
The 5-Star Performer Award, a quarterly recognition at EFCU, celebrates employees who embody the organization’s core values: Respectful, Trustworthy, Dedicated, Proactive, and Engaged.
Tensley was nominated by his peers in Account Services, who praised his “patience, hard work, efficiency, and reliability.” They highlighted his “kindness to members and coworkers” and noted his dedication, often staying late to complete calls and ensuring each member’s needs were met.
“I am so appreciative of my job at the Credit Union,” said Mr Tensley following his celebration.
“I love talking to people and truly enjoy helping people, whether it’s our members or my coworkers. I just try to be of service or make someone else’s day better.”
Tensley began his career at EFCU’s Call Center in 2022 as an Account Services Representative. Since then, he has shown consistent growth, dedication, and a strong work ethic, EFCU said, adding that his contributions to the Call Center team have not gone unnoticed by EFCU leadership.
“Although Tommy has only been a Call Center Rep for two years, he has made a great impact on our team. He is a positive, cheerful worker who continually strives to enhance his Credit Union knowledge and shares his information with his coworkers,” said AVP Account Services Ruth Fennell.
“He is greatly appreciated by our members and coworkers for always being very patient and kind. I’m so glad he’s part of our team. Tommy is a deserving recipient of the 5-Star Performer award.”
Mr Tensley’s cheerful demeanor and dedication have earned him multiple recognitions on the Credit Union’s Difference Makers list for outstanding member service, further solidifying his reputation as an asset to EFCU.
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